Our Services

Our mission is to be your model for excellence.  Paradigm Telesales Inc. will adapt our proven success strategies to integrate seamlessly with your organization’s overall strategic vision.  In preparation for conducting your campaign, Paradigm will work to fully understand your internal goals and needs, and learn all the required details and aspects of your organization in order to build an efficient, productive campaign that meets the specific requirements of your organization.

 

Subscription

Need assistance in building your subscriber base?  Paradigm Telesales Inc. will work with you to:

  • Increase your number of new subscribers
  • Increase new subscribers to your larger series
  • Increase your retention rate for renewing subscribers
  • Upgrade renewals into larger series or premium seating sections

Value-Added Services for Subscription Campaigns

Paradigm will help you to maximize the revenue potential of each subscription by selling add-on tickets to special events, or to regular performances within the season.  When appropriate, we can also include a basic donation “ask” at the conclusion of each call.

 

Fundraising

Need assistance in building your donor base? Paradigm Telesales Inc. will work with you to:

  • Increase your number of new donors
  • Increase your average gift by focusing on the highest gift “asks” and monthly commitments
  • Increase your retention rate for renewing donors
  • Move renewing donors up the donor pyramid by discussing enhanced case for support initiatives and asking for higher gift amounts, including monthly donations

Value-Added Services for Fundraising Campaigns

Paradigm can create additional gift or year-end campaigns to complement your annual fund program.  We will work with you to enhance funds raised before your year-end, or for a specific call to action. 

 

Membership

Looking for more members?  Paradigm Telesales Inc. will help you find them by:

  • Increasing your new acquisition membership base
  • Increasing the number of high-end memberships acquired
  • Increasing your retention rate for renewing members
  • Upgrading renewing members into enhanced memberships

Value-Added Services for Membership Campaigns

We know that one of the biggest challenges to retaining a new member is ensuring they take advantage of their membership several times during their inaugural year.  Paradigm can add on a customer service campaign to ensure that all new members are contacted early in their membership cycle to see whether they have attended your organization, and, if not, to tell them about upcoming exhibitions and events that may interest them.

Paradigm can create additional gift or year-end campaigns to complement your membership efforts.  We will work with you to enhance funds raised before your year-end, or for a specific call to action.

 

Consulting

Want to conduct an in-house program, but not sure where to start?  Paradigm Telesales Inc. can guide you through the entire process, from lead generation to call centre set-up to interviewing and hiring the best management candidate.  Paradigm can also offer an extended service which provides ongoing manager training and operational support for your campaign.

Need help with your existing in-house program?  Paradigm Telesales Inc. will create a Project Assessment Plan specifically for your organization.  This plan includes a complete campaign assessment, report analytics, onsite visits for evaluation and training purposes, and an in-depth final report that outlines all necessary operational enhancements and priorities to help you realize the potential of your in-house program.

Want to give your in-house manager the Paradigm edge?  Paradigm Telesales Inc. will provide a one- or two- week training curriculum that focuses on all aspects of successful campaign leadership.  The curriculum includes classroom and onsite call centre work, culminating in an in-depth written assessment of your campaign manager’s performance and suggested next steps.

Does your call centre need the Paradigm advantage?  Paradigm Telesales Inc. will provide one- or two- day seminars that focus on the fundamental skills that your telephone sales representatives require in order to achieve consistent success.  

Latest Blog Posts

  • August 4, 2014

    We’re midway through summer and there’s been a lot happening for sports fans out there – major league baseball (Go Jays!); World Cup soccer, Wimbledon, the Commonwealt... [click title to read more]

  • September 3, 2013

    The telesales industry has been asking itself that very question for at least two decades now.  My short answer is no, not yet.

    My long answer is…

    In light of the ever-growi... [click title to read more]

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